"The presentation was lovely — I…"
The presentation was lovely, I actually gasped a little when I opened it! It looked proper nice and made the whole thing feel way more special than I expected
hello_lucy739
May 15, 2026
"Nice enough, but I expected a bit more"
I ordered from Friars mainly because I liked the idea of being able to personalise the item. Adding a name was straightforward, so no complaints there, but I did think there might be a few more options for things like fonts or layout. The finished product looked perfectly fine, and if you just want something simple and personalised, it does the job. But if you're expecting it to feel a bit more unique or special, it might be a little underwhelming. Delivery was fine and everything arrived without any issues, I just think the customisation side could be improved a bit.
"Easy order and everything arrived fine !"
I was trying to find a few items that seemed to be sold out everywhere else , but Friars actually had them in stock . Ordering was really straightforward and there were no issues at all . Everything arrived as expected , so I’m happy with the whole experience and would definitely use them again .
"Nice sweets, but delivery felt a bit much"
I ordered from friars.co and the sweets themselves were really good, no complaints there at all. The website was straightforward too, and everything turned up fine. I just kept thinking the shipping cost felt a bit high for what I’d bought. Maybe if you’re doing a bigger order it makes more sense, but for just a small treat it kind of puts me off ordering too often. Still, the actual sweets were nice, so 3 stars feels about right.
HowardLouis
April 05, 2026
"I ordered a few sweets as a…"
I ordered a few sweets as a gift and they went down well. The site had a nice selection, and it felt a bit more personal than the usual gift stuff. Delivery did take a day longer than I was hoping, but overall I’m still happy with it.
James-ohaver
March 26, 2026
"Smooth and easy ordering"
I had a really good experience. The emails about my order were clear, so I didn’t have to chase anything up, and it arrived exactly when they said it would. Really happy with it!
richard_Dana98
March 23, 2026
"Ordering felt easy enough"
It helped me place my order without all that worrying feeling, which was nice because I usually get a bit unsure with these things. Simple and it worked out fine for me
vickieschatz3393
March 22, 2026
"Ordered from Friars for the first time…"
Ordered from Friars for the first time and it was really straightforward! The website was easy to use, I found what I wanted quickly, and checkout didn’t drag on forever. Got the confirmation email straight away too, which was reassuring. No hassle at all, I’d definitely order from them again.
JefferyConlin
March 15, 2026
"My order arrived quickly, tasted really good, and…"
My order arrived quickly, tasted really good, and the whole thing was just hassle-free. I’d definitely use Friars again, honestly…
Stanley-montano
March 13, 2026
"I had a small issue with…"
I had a small issue with my latest order and emailed Friars, the way they handled it has left a really good impression on me. They got back to me quickly, sorted everything out without any hassle, and were genuinely friendly about it too. Since this was my most recent experience with them, it definitely makes me feel confident ordering again
thomas1973
March 07, 2026
"Honestly really happy with it"
I don't know, it just felt like a really good deal overall. I was happy with what I got, and I have a feeling I'll be ordering again soon.
louise1995
March 02, 2026
"Really tasty, will buy again"
This was really tasty! My sister tried some too and immediately asked where I got it. Definitely planning to buy it again soon
hellen_Tate82
February 27, 2026
"Really nice chocolates"
I ordered a mixed box from Friars the chocolate was lovely. It tasted really fresh, smooth, and not overly sweet, which I liked. You can definitely tell it’s good quality, and I’d happily buy it again. Just one of those treats where… yeah, really nice.
"Really Tasty"
This was really tasty, actually, really tasty might be underselling it a bit. I enjoyed it a lot and would definitely have it again.
RosyRivas_41
February 17, 2026
"Easy to find gluten free options"
I was actually happy with Friars. I’m always a bit wary when shops use loads of shiny wording about “inclusive ranges” and all that, because half the time you still have to dig around to work out what’s safe. But this was straightforward. I needed gluten free sweets and it was easy enough to find what I could have, and they had some vegan bits too, which was handy for a gift. The order turned up fine and everything was clearly labelled, so I wasn’t left guessing
Diane_switzer72
February 05, 2026
"Fresh sweets and easy ordering"
I ordered some sweets and chocolate from Friars and was really pleased with them. Everything tasted fresh, with none of that stale or dusty flavour you sometimes get, and it was all packed well. It’s nice knowing you can order treats online and they’ll arrive in good condition and actually taste as they should. I’d definitely use them again...
hello_edna660
January 30, 2026
"Definitely Buying This Again"
I’d definitely buy this again. The chocolate tasted really lovely, and it was exactly the kind of treat I was hoping for.
candyfaucett2688
January 30, 2026
"Great customer service after a small issue"
One of the items in my order turned up damaged, which was frustrating because it was supposed to be a gift. I emailed Friars with a photo of it, and they replied really quickly. What I appreciated most was how straightforward they made it, no endless questions or long back-and-forth, they just arranged a replacement and got it sent out. It would’ve been 5 stars if everything had arrived perfect the first time, but their customer service was genuinely good and made the whole thing much less stressful.
JamesPerez
January 13, 2026
"I ordered from friars.co and the…"
I ordered from friars.co and the sweets turned up fine, with nothing broken or missing. The box was just a bit bashed on one side though, so it didn’t give the best first impression. The packaging inside was decent enough, but it could’ve done with just a little more padding. Not terrible, just average overall.
KatrinaSprankle
December 17, 2025
"Pretty quick fix"
I wasn’t totally sure what to expect, but they ended up fixing it really fast. Maybe I just got lucky, but the whole thing was handled quicker than I thought it would be...